**Store Policy and Returns:*

At MH Concepts, we aim to provide a hassle-free shopping experience for our customers. Here's our policy on returns and exchanges:

1. **Return or Exchange Window:** There is 3 days from the date of delivery to initiate a return or exchange for any item purchased from our store.

2. **Conditions for Return or Exchange:** 

- Items must be unworn, unwashed, and in their original condition with tags attached.

   - Accessories such as totes, phone cases, mugs, and journals must be unused and in their original packaging.

3. **Process for Returns or Exchanges:**

   - To initiate a return or exchange, please contact our customer service team at Sales@MH-Concepts.com with your order number and reason for return/exchange.

   - Once approved, you will receive instructions on how to proceed with the return or exchange.

4. **Refunds:**

   - Refunds will be processed within 3 business days from the date we receive the returned item.

   - Please note that it may take additional time for the refunded amount to reflect in your account depending on your bank or payment method.

5. **Return Shipping:** 

   - Customers are responsible for return shipping costs unless the item received was damaged or defective.

6. **Exceptions:**

   - Final sale items, including clearance items and personalized/customized items, are not eligible for return or exchange unless they are damaged or defective upon arrival.

7. **Contact Us:**

   - If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team. We're here to help!

Thank you for shopping at MH Concepts. Your satisfaction is our priority.